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Privacy Policy

Last Updated: May 9, 2025

1. Scope of This Policy

Dean Garland, Inc. respects your privacy and protects personal information collected through our website (deangarland.com), email, phone, SMS, social media, and online ads. This policy does not cover information collected by med-spa clients on their own websites.

2. Information We Collect

2.1 Information You Provide

  • Contact details: name, company, title, email, phone, address
  • Business information: industry, service interests, budget, project details
  • Account credentials for portal/dashboard access
  • Payment information (processed through PCI-DSS compliant providers; full card numbers not stored)
  • User-generated content: comments, surveys, support requests

2.2 Information Collected Automatically

  • Device identifiers: IP address, browser type, OS, device model
  • Usage data: pages viewed, clicks, referral URLs, time spent, error logs
  • Geolocation data: general city/state based on IP address

2.3 Information from Third Parties

Lead data, enriched contact information, and analytics reports from advertising partners, data brokers, and public sources.

3. How We Use Information

Dean Garland uses collected data to:

  • Provide and improve services
  • Communicate via newsletters and marketing materials
  • Conduct analytics and personalization
  • Prevent security threats and fraud
  • Comply with legal requirements

4. Cookies & Similar Technologies

We use cookies, pixels, local storage, and SDKs for functionality, analytics (Google Analytics 4, Hotjar), and advertising (Google Ads, Meta Ads, LinkedIn). Users can disable non-essential cookies through the Cookie Preferences banner or browser settings.

5. How We Share Information

Dean Garland does not sell personal information. We share data only with:

  • Service providers (hosting, payment processors, analytics, email marketing)
  • Marketing and advertising partners
  • Business partners and clients managing joint campaigns
  • Legal authorities when required by law
  • Parties involved in mergers, acquisitions, or asset sales

All third parties must safeguard information and use it only as specified.

6. Data Security

We employ administrative, technical, and physical safeguards including TLS encryption, secure access controls, and regular security assessments. However, no internet system is completely secure.

7. Your Choices

  • Marketing emails: Click "unsubscribe" or email privacy@deangarland.com
  • Text messages: Reply STOP
  • Behavioral advertising: Visit optout.aboutads.info or optout.networkadvertising.org
  • Cookies: Use the Cookie Banner or browser settings

8. Retention

Personal information is retained only as long as necessary for stated purposes, unless longer retention is legally required.

9. HIPAA & Health Information

Dean Garland is a marketing company, not a healthcare provider. We do not intentionally collect Protected Health Information (PHI) but handle any inadvertently received PHI in accordance with HIPAA and applicable Business Associate Agreements.

10. Children's Privacy

Our site targets users 18 years or older. We do not knowingly collect information from children under 13 and will promptly delete such data if discovered.

11. Additional Disclosures by Region

11.1 California Residents (CCPA/CPRA)

Residents have rights to request access, deletion, and correction of personal information; to opt out of data sharing for behavioral advertising; and to limit sensitive personal information use. Exercise rights by emailing privacy@deangarland.com or calling 904-310-4001. We do not offer financial incentives for personal data.

11.2 EEA & UK Residents (GDPR)

Individuals have rights to access, rectify, erase personal data; restrict or object to processing; and request portability. Consent-based processing can be withdrawn anytime. Contact privacy@deangarland.com to exercise rights or lodge complaints with local authorities.

11.3 International Transfers

U.S.-headquartered Dean Garland transfers information internationally, implementing Standard Contractual Clauses or other lawful mechanisms where required.

12. Links to Other Websites

Our site may contain third-party links. Dean Garland is not responsible for their privacy practices and encourages reviewing their policies independently.

13. Changes to This Privacy Policy

Dean Garland may update this policy to reflect changes in practices, technologies, or laws. Revised versions will be posted with updated dates; material changes may receive additional notice.

14. Contact Us

Dean Garland, Inc.
Attn: Privacy Officer
2800 N. 6th St. #724
St. Augustine, FL 32084

Email: privacy@deangarland.com
Phone: 904-310-4001